Communication & Customer Relations · Kolding, Denmark

Mie Portrait of Mie Marstrand Hansen Marstrand Hansen

I turn customer needs into clear, engaging communication, with hands-on experience in B2B customer success, digital marketing and AI-supported workflows.

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2AIDestination FynSDUUCLBadminton Danmark
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01

About

I bring strong communication skills and hands-on marketing experience, with a background in B2B, customer relations and digital communication. I am used to understanding different industries, audiences and customer needs and turning them into clear, engaging communication. My experience spans social media, web, content creation, digital advertising and AI-supported workflows.

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Results from my work

+41%

Increase in sales

Contributed to increased sales through targeted Meta advertising and ongoing campaign optimisation.

DE

International market testing

Developed and tested Meta advertising for the German market, adapting Danish campaigns to a new audience.

+122

Professional network growth

Used my personal LinkedIn as an active employer branding channel, growing my network by 122 connections in 12 months.

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Work experience

May 2025 – Aug 2026

2AI

Customer Success & Marketing Developer
  • Managed B2B customer relationships in the industrial sector, developing communication, content and digital marketing activities across social media, web and paid advertising.
  • Developed AI-supported workflows and marketing processes.
Jun 2021 – Feb 2025

Madklubben

Floor Manager
  • Coordinated employees and daily operations in a fast-paced environment.
  • Handled operational challenges and supported collaboration across teams.
Feb 2020 – Nov 2022

Rengøringsselskabet Rent

Marketing & Communications, Student Assistant
  • Worked with marketing and web communication.
  • Developed internal and external communication materials.
03b

Internships & volunteering

Aug – Dec 2024

Destination Fyn · Erhvervshus Fyn

Communication & Marketing Intern
  • Editorial work for VisitFyn and Destination Fyn Convention Bureau.
  • Planning and participation in events and networking events.
Oct 2024

VICTOR Denmark Open · Badminton Danmark

Press team volunteer · Photo & mixed zone manager
  • Coordinated media personnel and the mixed zone.
  • Checked media rights and accredited personnel.
2020 – 2021

Elite Teater, Odense

PR & Marketing
  • Marketing and PR planning.
  • Newsletter copywriting and actor profiles for online articles.
Aug – Nov 2019

Milling Hotels

Branding & Marketing Intern
  • Content creation for social media, newsletters and sales materials.
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Education

2022 – 2024

University of Southern Denmark

Cand.ling.merc. · International Corporate Communication
  • Specialised in English and Media studies.
  • Thesis: “Fyn as a Brand”.
2019 – 2022

University of Southern Denmark

Bachelor · International Corporate Communication
  • Specialised in English and Media studies.
2019 – 2022

UCL University College

AP Graduate in Marketing Management
  • Digital Marketing, Consumer Behaviour, Sales and Business Economics.
  • Final project: Branding of Milling Hotels.
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Skills & languages

Professional

Customer Communication Customer Relationship Management Stakeholder Coordination Onboarding & User Engagement Content Creation Meta Advertising AI-supported Workflows

Personal

Relationship-oriented Approachable & attentive Thrives in fast-paced environments Structured Strong sense of ownership Curious

Languages

DanishNative
EnglishFluent
GermanBasic conversational
FrenchBasic conversational
Contact

Let’s talk

Open to conversations about communication, marketing and customer success roles.
References available upon request.